Returns & Exchanges
We want you to be completely satisfied with your Clogau Outlet purchase, which is why we offer a straightforward 30-day return policy for a full refund or exchange. Please ensure all items remain in their original packaging and unworn condition to qualify for processing.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely place your jewelry in its original presentation box and include the completed return form inside a padded mailing envelope.
Ship to Our Warehouse
Affix the prepaid shipping label provided by our portal and drop your package off at any authorized postal service location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing